Gift Card

Rated 5.0 out of 5
3 Reviews
$10

Shopping for someone else but not sure what to give them? Give them the gift of choice with a iLevel Lab gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

SHIPPING POLICY

iLevel Lab ships within 1 business day of receiving payment. We ship Monday through Friday, excluding major US holidays. (Orders placed on Saturday and Sunday will begin processing the following Monday). There are no deliveries on Saturday or Sunday.

***Due to COVID-19, all shipping services including UPS, USPS, & DHL are experiencing significant delays. We apologize in advance for the inconvenience and advise you to shop ahead of time.

U.S. SHIPPING
  • Standard Shipping: 5-7 Business Days
  • Expedited Shipping: For Overnight or 2-day expedited shipping, orders placed after 11am PT will be shipped out the following business day.
INTERNATIONAL SHIPPING
  • Standard International Shipping: 7-30 Business Days
  • DHL: 3 Business Days

INTERNATIONAL CUSTOM DUTIES & TAXES

Your order will be shipped DDU (Delivered Duty Unpaid) and may be subject to duties, fees, and import taxes upon delivery.

Your local customs authority determines this charge.

We are not responsible for any additional custom duty taxes or fees once your package has left our facility.

Custom duty charges and fees are the sole responsibility of the customer.

For information regarding custom duty taxes in your country, please contact to your local postal or customs office.

If custom duty taxes and charges are refused at the time of the delivery, your order will be returned and you will not receive a refund for shipment fees.

International orders that refuse to receive the shipment, pay taxes, or put incorrect shipping address will be charged $150 return fee.

LOST ORDERS

iLevel Lab is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, USPS, USPS, and DHL will have the most current information regarding your package.

Packages that show up as "Delivered" according to USPS, USPS, or DHL tracking will not be re-shipped. Missing packages are not trackable beyond 14 days after delivery date.

PRODUCT AVAILABILITY

In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item. 

RETURNS POLICY

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please return within 14 days of delivery to receive a refund or exchange. A return label will be provided. After 14 days, the product is nonrefundable.

If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 14 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. iLevel Lab is not responsible for covering these shipping costs.

Due to the nature of our products, we do not accept returns or exchanges of open products for sanitary reasons. Thank you for understanding!

RETURN ADDRESS

iLevel Lab
5914 Firefly Pl
Playa Vista, CA 90094

    Real Customer Reviews

    average rating 5.0 out of 5
    Based on 3 reviews
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    100% of reviewers would recommend this product to a friend
    Customer photos and videos
    Review posted
    Reviewed by skye
    Verified Reviewer
    Rated 5 out of 5

    gift card

    I love that this company offers gift cards!!

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    Review posted
    Reviewed by Heather H.
    Rated 5 out of 5

    Immediate Email Delivery

    I love buying gift cards! And they’re immediately available for use and so easy to use for checkout!

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    Review posted
    Reviewed by Yvette N.
    Rated 5 out of 5

    Excellent

    Prompt speedy service. Thank you, it is appreciated.

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